FAQ

Frequently asked questions

When can I expect my order delivery?


Usually all of our orders will be delivered within 3 to 20 days. For more information on our shipping policy, please visit our shipping & return page by clicking here.




Which payment methods are accepted?


Credit card/debit card paypal you can also find out more about our payment methods on our store policy page.




How to return/exchange my order?


We provide 14 days exchange/return policy. To return or exchange please email us at nyorralopez@gmail.com within 14 days after the order has been delivered. While returning, the item must be undamaged, unworn, and unused with tags still attached and must be verified before the return process starts. Please, check our returns & exchange process by clicking here.




How to track my order?


You will receive your order's tracking id to your given email when it ships. You can visit respective courier website and enter your order's tracking id to know the courier status of your respective order.